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Frequently Asked Questions

Video Appointment

Phone Appointment

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There is preparation work that occurs prior to your appointment, which is prepared specifically for you. Therefore, there are no refunds for missed appointments. However, our cancellation policy allows for up to 24 hours prior to your appointment without penalty.

 

*Marriage retreat deposit payments are non-refundable; however, the payment is transferable for another retreat or can be gifted to another couple.

Do you give refunds?

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Sorry, we currently are not accepting any kind of insurance. However, you can use a HSA accouny to pay for services.

Do you accept insurance?

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Sorry, this is something we no longer have available. Although, ask yourself how much are you willing to pay for the health of your marriage? If you commit to individual sessions every two weeks, this is a $80/month value. Is it worth it? Have you spent more money on lesser valuable things?

 

You may also review our Resource Page for any relevant counseling resources.

Do you have a reduced rate?

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Please visit our Counseling Agreement that will address this question. Since this is a religious (Christian) service, we adhere to the conviction that marriage is between one man and one woman. Therefore, our counseling services do not affirm alternative lifestyles.

Can non-monogamous or non-heterosexual couples attend the marriage retreat? What about counseling?

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Absolutely! You will gain the skills needed for a successful marriage. We do encourage you to book separate accommodations, separate rooms, or partner with another couple to maintain sexual purity and accountability.

Can non-married couples or single individuals attend your marriage retreats?

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Yes…and no. Yes, because you are changing your environment, taking time to relax and enjoy your spouse away from the rat race. However, this will be a time of enrichment that you will help you grow closer to God and your spouse.

Is the marriage retreat like a vacation?

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While we do love families, we strongly encourage you plan for only you and your spouse. We want to have a distraction, care-free environment. If you absolutely cannot find child care for the dates of the marriage retreat, we ask that you please Contact Us to confirm if child care will be provided at the retreat.

Can I bring my children?

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Rooms are allocated on a first come, first serve basis, unless there are special requirements such as accessibility. For the July 2017 Smoky Mountain Retreat rooms in the main cabin (Mountain View Mansion) will be allocated on a first come, first serve basis. You are guaranteed either King or Queen accommodations in any cabin you are placed in. Any rooms with multiple beds will be reserved for those with children or single and engaged couples.

Can I choose my room?